Turn every channel of feedback into resolved work.
Lithify connects email, support tools, app reviews, bug reports, and chat to AI agents that triage, reply, and file work — with humans in the loop wherever it matters.
What it actually does.
Connectors
Mail, Zendesk, Intercom, Linear, GitHub, Slack, Discord, App Store, Play Store, and your custom webhook.
Triage agents
Specialised agents for support, bugs, billing, and praise. They route, label, and assign without being precious about it.
Drafted replies
Plain, voice-matched drafts in 32 languages. Approve, edit, or send-as-is from any channel.
Bug → ticket
A user reports a crash. Lithify reproduces, attaches logs, opens a Linear issue, and tells the user it’s in progress.
Trends, not noise
Weekly digest of what people actually say. Not sentiment. Topics, severity, what changed since last week.
Humans in the loop
Confidence thresholds you set. Below the line, a human gets it. Above, the agent ships it.